Saturday, March 16, 2013

Francesca Donofrio Stamford


Concord Mediation Institute is a leader in providing
progressive and empowering approaches to conflict resolution
Our goal is to arm you with the words you need to disarm the conflict and the communication gridlock. At CMI one of the fundamental techniques of the mediator is to teach the participants to communicate to facilitate a more successful conflict resolution. Gridlock in communication and lack of shared perspective is what helps to perpetuate conflict and obstruct resolution. Francesca Bambino, the Executive Director at CMI has implemented her own style of mediation practice. “Teaching the participants to communicate is as essential as teaching the mediator to facilitate.” The mediator cannot facilitate a mediation if the participants are not communicating or are using their words to stagnate the gridlock that brought them to the table. Its is past experiences between the participants that have brought them to conflict and subsequently to the mediation table. While it is the past that divides it is my thought that looking toward a more positive future can unite perspective and raise awareness of the alternative. Alternative perspectives equate to possibilities for the future.
Our teaching model for the participants is one that focuses on integrity and respect. A hallmark of a successful mediation is when everyone leaves the table feeling successful.
Francesca Bambino a mediator and trainer, specializes in workplace conflict management, focusing on conflict prevention, as well as dispute resolution. Her mediation practice includes extensive experience with discrimination cases, discipline and discharge, and interpersonal relations. She is a widely published and she is also an experienced practioner and trainer in reflective mediation practice.
Francesca Bambino is the vision and Executive Director of Concord Mediation Institute “CMI” in Stamford Ct. In this role, she implements conflict management processes, including conflict coaching, mediation, team- building, large group facilitation, training, and consultation as well as manages the training programs.
In her mediation practice, Francesca is very much in tune to the underlying issues common in interpersonal conflict. She works with the parties to help them consider the range of potential issues and options, so that they can develop solutions with which they feel comfortable. Francesca’s training practice in conflict management includes extensive work for government agencies, businesses, non-profit organizations, and labor unions. She designs and provides practical, participatory training programs in collaboration with the client.
Francesca Bambino is currently authoring Arming to Disarm: The Mediator’s Guide to Teaching Participants to Break the Gridlock.
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ABOUT US
Concord Mediation Institute “CMI” is a Connecticut based conflict management firm providing mediation, training and consultation for a wide range of clients including government agencies, small businesses, non-profit organizations, corporations, and individuals. Executive Director Francesca Bambino offers skill, understanding and optimism to help people and organizations in conflict work things out. She is knowledgeable about the kinds of conflicts that commonly interfere with the smooth functioning of workplaces and other organizations. She also knows that every individual and each organization and partnership is unique. In her conflict management consulting and training, she collaborates closely with her clients to identify the particular issues that are most important to them. She helps them explore the issues and potential options, so that they can develop solutions that are right for them.
Conflict management services
• Small business partnership mediation
• Workplace mediation
• Business/customer mediation
• Disability-related mediation
In addition to conflict management and mediation training, CMI offers life coaching and executive coaching seminars and private sessions are available to those who seek to become more inspired and motivated.
Did you know that less than 1% of us are living up to our full potential?
I’m sure you know someone from this select group – the ones who seem to effortlessly get what they want, whenever they want it. While the average person struggles through their daily grind, these individuals simply coast through life, enjoying the repeated successes that the rest of us chalk up to god-given talent or just plain luck. Of course, as much as we’d like to smile and be happy for them, sometimes it’s pretty darn frustrating to see others living “the good life” when we’re not fully satisfied with our own.
But before you start comparing your life to anyone else’s, I’d like to let you in on a little secret.
There’s something you don’t know about these select few…
Sometimes our brain becomes programmed to work AGAINST us and sabotage our efforts.
When you erase the negative programming from your mind and start to unlock your hidden potential, your life will start to transform right before your eyes.
Career coaching is also another service provided by our trainers. Francesca Bambino helps people with career choices and career development, business growth and management, relationships, work life balance, body, finances, along with spirituality and happiness so they can live a more fulfilled life. She works with clients around the world including New York City (NYC), New Jersey (NJ), Westchester (NY), Connecticut (CT), California (CA), Pennsylvania (PA), Los Angeles (LA), Chicago (CHI), Boston (BOS), Las Vegas (LAS), London and Canada
Francesca Bambino is happy to provide you with private coaching services on location.
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Contact Us
info@concordmediationinstitute.com
1127 High Ridge Road
Stamford CT 06903
P 203 504 8186
F 203 504 8187
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WHY MEDIAITE?
Mediation is cost-effective. Lawsuits involve attorneys’ fees and court costs. In addition, trials require extended preparation and may span days. Mediation costs less than litigation. Mediators charge less per hour for their professional service. Mediation requires less preparation and avoids the delays of a trial. Moreover, a mediation session typically last three hours. Compared to legal battles or prolonged conflict, mediation saves money and time.
In mediation, the parties retain control. At the conclusion of a trial, the judge decides the outcome without input from the parties. In contrast, parties to mediation are the decision-makers. They meet solely to resolve their dispute, and they actively participate throughout the process. Further, the parties are free to consider options other than monetary damages, which increases the chances of obtaining an outcome that successfully resolves the conflict. In mediation, the parties chart their own future.
Mediation yields positive outcomes. The mere filing of a lawsuit may destroy relationships, and the court’s ruling may award monetary damages while failing to address the issues underlying the conflict between the parties. Mediation preserves and in some cases enhances relationships, because the parties communicate directly about their differences. CMI’s Executive Director, Francesca Bambino, agrees, saying, “Mediators understand and use a process that guides parties through a deeper understanding of the other person’s perspective. Once that understanding occurs parties are more open to resolution.” Mediation results in an agreement based on the satisfaction of both parties and the protection of their interests. When the parties listen to each other and agree about how to resolve their conflict, mediation creates a win/win situation.
Mediation is confidential and private. Information revealed in a trial becomes public record. Outside the courtroom, conflict is a favorite topic of neighborhood gossip, on-line chatter and television news. Mediation typically occurs behind closed doors at a private office. Information shared by the parties during mediation cannot be used as evidence in a trial. The mediation session isn’t recorded in any transcript, and mediators cannot disclose any details about the mediation. For anyone from couples in high-profile divorces to businesses in the public eye, mediation provides a confidential forum for resolving disputes.
Mediation is a voluntary process. In court, parties may compel each other to participate by way of a subpoena or the fear of a default judgment. At any time during mediation, one or both parties may choose not to participate. An agreement cannot be imposed on either party in mediation. Throughout the mediation process, the parties are free to participate, and the power to decide belongs to the parties.
According to long time mediator, Marshall Johnson, mediation opens communication. “Many times a person’s fear of the conflict is greater than the actual conflict itself. The lack of communication (sometimes for months) between two people freezes them emotionally into place and they can’t imagine on their own how to proceed. Or frustration has grown because attempts at communication between the parties always escalate out of control. Mediators temper the frustration, anger and fear that many times trap people in conflict. The mediator’s willingness to enter the parties’ conflict without becoming anxious about the emotions allows them to help break through many impasses.”
Mediation provides an informal process for resolving conflict. When parties go to court, specific rules dictate the proceedings from start to finish. A mediation session takes place around the table in an ordinary office. Mediators introduce an agenda for the mediation session that provides the space for parties to work out their own solutions. Mediation occurs through conversation in a safe environment without the formalities of a trial.

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